Delivery & Returns FAQ
Where is my order?
Please reach out to us if you didn't receive your order within 2 days.
How long till my item arrives?
All orders are delivered within 2 working days
Where do you deliver?
SHTREELI covers delivery in all UAE
How much does delivery cost?
Delivery price is based depending on the products ordered. Free delivery is offered on all orders above 200 AED
I want to Return my Order
Please contact us to process your return. Please note that we unfortunately don't accept returns after 7 days unless the item is defective. For some items, the return policy is less than 7 days. This will be mentioned on the product page.
Unless the item is defective, we also unfortunately don't offer free returns at the moment. Return cost is 23AED